We aim to process and dispatch all orders within 1-2 working days.
Opening hours are currently Sunday – Thursday 9am-5pm.
Morocco
Collection from Sinam – FREE
AMANA (2-3 working days) – 40 DHS or FREE over 500 DHS
OVERSEAS POST
We do not offer international delivery yet. However, you can send us an email at [email protected] to explore potential possibilities.
In that case, international flat rate is 200 MAD
Additional TAX charges and fees may be imposed by your local customs process.
International delivery typically takes 1-2 weeks, tracking will be sent with your dispatch email for the most up to date delivery information.
ADDITIONAL INFORMATION
Orders placed outside of working hours will be processed on the within 1-2 working days once we re-open.
Opening hours are Sunday – Thursday 9am-5pm.
All our product prices exclude Vat. For international orders, your local customs may require you to pay tax and fees on delivery.
We trust the parcel will be delivered to you within the promised delivery time and in good condition. However, should you not be satisfied, we would appreciate hearing your comments in order to always improve our service.
E-mail [email protected]
Phone +212667777896
RETURNS
We prepare your parcel with love and care, however if it is damaged upon its arrival to you, please get in touch; we ask that you return your item within 7 days for an exchange or refund.
- Please note – due to hygienic reasons, we are unable to provide refunds on opened/used products.
- We can only offer refunds and exchanges for purchases made through our website sinamskin.com
- We are sorry but we can’t refund your postage/courier costs (with the exception of faulty products) and for oversees customers, any customs fees or local taxes.
You may cancel your order at any time prior to your order being processed for a full refund. You can notify us by emailing [email protected] or calling +212667777896.